Introduction

These Terms and Conditions govern the use of services provided by Lufera Infotech Pvt. Ltd. OPC, including but not limited to:

• Website Development
• Web Application Development
• Mobile App Development
• Software Development
• SaaS Platforms
• Digital Marketing Services
• Cloud & AWS Integrations
• IT Consulting
• IT Hardware & Infrastructure Support

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these terms.

Company Information

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations
• Infringe the rights of others
• Harm or disrupt the website functionality
• Attempt unauthorized access to servers, systems, or databases
• Upload malicious software, spam, or harmful code

We reserve the right to restrict or terminate access to users violating these terms.

Services & Project Engagement

All services provided by Lufera Infotech are subject to:

• Project discussions and approvals
• Written quotations or agreements
• Payment confirmations
• Defined scope of work

Any additional work requested outside the agreed scope may incur additional charges.

Project timelines may vary depending on:

• Client approvals
• Content availability
• Third-party integrations
• Technical requirements
• Change requests

Intellectual Property

All content, designs, graphics, source code, software, branding materials, and digital assets developed by Lufera Infotech remain the intellectual property of Lufera Infotech unless otherwise agreed in writing.

Clients receive usage rights only after:

• Full payment completion
• Project closure
• Delivery confirmation

Unauthorized reproduction, resale, or redistribution of our materials is prohibited.

Client Responsibilities

Clients are responsible for:

• Providing accurate project requirements
• Supplying required content, images, and approvals on time
• Ensuring legality of submitted materials
• Maintaining confidentiality of login credentials provided to them

Delays caused by pending approvals or incomplete information may affect project timelines.

Payments & Billing

All invoices must be paid within the agreed payment terms mentioned in the quotation or invoice.

For development projects:

• Advance payments may be required
• Milestone-based payments may apply
• Final delivery may be withheld until full payment is received

Failure to make payments may result in:

• Project suspension
• Service interruption
• Website or hosting suspension
• Additional recovery charges

Hosting & Third-Party Services

Lufera Infotech may integrate or recommend third-party services including:

• Cloud platforms
• Hosting providers
• Payment gateways
• APIs
• AWS services
• External software solutions

We are not responsible for downtime, security breaches, or failures caused by third-party providers. However, we will provide reasonable technical assistance wherever possible.

SaaS Platforms & Software Usage

Users of Lufera SaaS products and software platforms agree not to:

• Reverse engineer the software
• Resell or duplicate the platform
• Attempt unauthorized access
• Misuse system resources
• Conduct illegal activities using our platforms

Subscription-based services may be modified, upgraded, or discontinued with prior notice.

Data Privacy & Security

We are committed to protecting client and user information. While we implement reasonable security measures, no online platform can guarantee complete security.

Users are responsible for:

• Maintaining password confidentiality
• Protecting account access
• Reporting suspicious activity immediately

Please review our Privacy Policy for additional details regarding data handling practices.

Limitation of Liability

Lufera Infotech shall not be held liable for:

• Business losses
• Data loss
• Indirect damages
• Service interruptions
• Delays caused by third-party providers
• Cybersecurity incidents beyond reasonable control

Our total liability shall not exceed the amount paid for the respective service.

Support & Maintenance

Support services are provided according to the selected service plan or agreement.

Support does not include:

• Unauthorized third-party modifications
• Issues caused by external plugins/software
• Client-side damages or misconfigurations
• Free redesign or redevelopment requests

Extended maintenance may require separate agreements.

Termination of Services

We reserve the right to suspend or terminate services if:

• Payments remain unpaid
• Terms are violated
• Illegal activities are detected
• Misuse of services occurs

Clients may also terminate services through written notice, subject to settlement of pending dues.

Changes to Terms

Lufera Infotech reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be published on this page.

Continued use of our services indicates acceptance of revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Tamil Nadu, India.

Contact Information

For questions regarding these Terms and Conditions, please contact: